营销管理

PEKING UNIVERSITY
HSBC BUSINESS SCHOOL
 
Marketing
Semester spring, 2009
C214: Monday 15:30 p.m. – 17:20 p.m. & Wednesday15:30 p.m. – 17:20 p.m.
 

Instructor:     Jane P. Wu
 
 
Office Hours:  By appointment 
 
Course Description
The course introduces the basic concepts and principles of marketing management, with practical case studies and applications of the real-world examples to assist the learning process. The topics to be covered include global marketing environment, marketing research and information, consumer and business buyer behavior, market segmentation, target marketing and positioning, marketing mix of 4Ps. In addition to the traditional marketing techniques, an introduction to the topic of Internet marketing will also be covered in the course.  
 
Course Objectives
·          To understand the underlying marketing process and the dynamics in the marketplace and buyer needs  
·          To develop abilities to analyze marketing situations and make decisions on marketing strategies and program 
·          To develop skills on communication, presentation and analytical and critical thinking 
 
Required Textbook 
Philip Kotler & Kevin Lane Keller, Marketing Management 13th ed. (Person International Edition), 2008, Prentice Hall.
 
Assessment
·          Class Participation & In-Class Contribution 
·          Marketing Plan Written Proposal
·          Marketing Plan Presentation
   
Course Schedule

 
 
Week 
Topic
Pre-class Reading
1
Defining Marketing for the 21st Century
Developing Marketing Strategies and Plans
 
Ch. 1
Ch. 2
 
2
Gathering Information and Scanning the Environment
Creating Customer Value, Satisfaction, and Loyalty
Ch. 3&4
Ch. 5
 
3
Analyzing Consumer Markets
Identifying Market Segments and Targets
Ch. 6&7
Ch. 8
 
4
Creating Brand Equity
Dealing with Competition
Ch. 9&10
Ch.11
 
5
Setting Product Strategy
Designing and Managing Service
Ch. 12
Ch. 13
 
6
Developing Pricing Strategies and Programs
Designing and Managing Value Networks and Channels
Ch. 14
Ch. 15&16
 
7
Designing and Managing Integrated Marketing communications
Managing Personal: Direct Marketing and Personal Selling
 
 
Ch. 17&18
Ch. 19
 
8
Introducing New Market Offerings
Managing a Holistic Marketing Organization
Ch. 20
Ch. 21&22
 
9
Marketing Plan Presentation